Boston IT https://www.bostonit.com/home/ Fri, 11 Apr 2025 11:01:18 +0000 en-US hourly 1 How to reset Office 365 licenses on MAC – MACos https://www.bostonit.com/knowledge-base/how-to-reset-office-365-licenses-on-mac-macos/ https://www.bostonit.com/knowledge-base/how-to-reset-office-365-licenses-on-mac-macos/#respond Tue, 04 Mar 2025 20:23:09 +0000 https://www.bostonit.com/?p=4530 How to reset Office 365 licenses on MAC/MAC OS Download Outlook Reset Tool, and choose to reset License info https://office-reset.com Then run Terminal on the MAC and type the following command defaults write com.microsoft.Word ResetOneAuthCreds -bool YES

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]]> https://www.bostonit.com/knowledge-base/how-to-reset-office-365-licenses-on-mac-macos/feed/ 0 Adding Microsoft Account on Entra Joined Computer to Local Admin Groups https://www.bostonit.com/knowledge-base/adding-microsoft-account-on-entra-joined-computer-to-local-admin-groups/ https://www.bostonit.com/knowledge-base/adding-microsoft-account-on-entra-joined-computer-to-local-admin-groups/#respond Fri, 14 Feb 2025 10:57:07 +0000 https://www.bostonit.com/?p=4524 If you have a Microsoft account logged in to a Windows machine that’s also joined to Microsoft Azure/Entra, and you want to add that Microsoft Account to the local Administrators group on that computer, here’s how to do it: Make sure you are logged in in to the Windows machine with the Microsoft account. Run […]

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]]> https://www.bostonit.com/knowledge-base/adding-microsoft-account-on-entra-joined-computer-to-local-admin-groups/feed/ 0 How to update/upgrade VMware vSphere ESXi from zip file https://www.bostonit.com/knowledge-base/how-to-update-vmware-vsphere-esxi-from-zip-file/ https://www.bostonit.com/knowledge-base/how-to-update-vmware-vsphere-esxi-from-zip-file/#comments Sat, 03 Aug 2024 15:30:09 +0000 https://www.bostonit.com/?p=4507 We performed an upgrade from version 6.7 directly to 8.0.3 in a single step on a Dell PowerEdge server. The same process was also successfully used to update vSphere 8.0.2 (Build XXXX) to 8.0.3 (Build XXXX). Typically, every six months or so we reach out to Dell Enterprise Support, as Dell is the vendor for […]

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]]> https://www.bostonit.com/knowledge-base/how-to-update-vmware-vsphere-esxi-from-zip-file/feed/ 3 Office / Outlook 365 Authentication Couldn’t Be Completed, Blank page https://www.bostonit.com/frontpage-article/office-outlook-365-authentication-couldnt-be-completed-blank-page/ https://www.bostonit.com/frontpage-article/office-outlook-365-authentication-couldnt-be-completed-blank-page/#respond Thu, 04 Apr 2024 15:23:49 +0000 https://www.bostonit.com/?p=4479 We’ve encountered difficulties with Office 365 functionality on macOS systems. When attempting to configure Outlook with Office 365, users encountered the following error message after entering their email address: “Connecting to Office 365 Authentication Couldn’t be Completed Try Again” Moreover, even after successful configuration, Outlook failed to receive emails, accompanied by sporadic pop-up windows that […]

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]]> https://www.bostonit.com/frontpage-article/office-outlook-365-authentication-couldnt-be-completed-blank-page/feed/ 0 How to White-list a domain/email in Office 365 https://www.bostonit.com/knowledge-base/how-to-white-list-a-domain-email-in-office-365/ https://www.bostonit.com/knowledge-base/how-to-white-list-a-domain-email-in-office-365/#respond Fri, 02 Feb 2024 14:15:08 +0000 https://www.bostonit.com/?p=4474 Login to the Office 365 and go to the antispam section.  Direct link: https://security.microsoft.com/antispam Edit the “Anti-spam Inbound Policy (Default)” Scroll domain and you should find the a section for allowed domains to enter.

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]]> https://www.bostonit.com/knowledge-base/how-to-white-list-a-domain-email-in-office-365/feed/ 0 Windows 11 Button/Option Missing from Settings Page https://www.bostonit.com/knowledge-base/windows-11-button-option-missing-from-settings-page/ https://www.bostonit.com/knowledge-base/windows-11-button-option-missing-from-settings-page/#respond Mon, 08 Jan 2024 13:29:32 +0000 https://www.bostonit.com/?p=4470   If your Windows Updates option/button is missing from the Settings page of Windows 11, check the following Reg_SZ (SettingsPageVisibility), if exists delete.  Close and Re-open Settings. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer SettingsPageVisibility —-> Value —-> REG_SZ hide:windowsupdate  

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]]> https://www.bostonit.com/knowledge-base/windows-11-button-option-missing-from-settings-page/feed/ 0 Recovery is trying to change system settings. No Administrator Found https://www.bostonit.com/knowledge-base/recovery-is-trying-to-change-system-settings-no-administrator-found/ https://www.bostonit.com/knowledge-base/recovery-is-trying-to-change-system-settings-no-administrator-found/#respond Tue, 27 Jun 2023 17:02:17 +0000 https://www.bostonit.com/?p=4460 I was trying to enable an Extension on a MAC, but the MAC asked to boot to Recovery, go to System Security settings and enable it from there. The MAC was part of Jamf.  I logged in to it using a username First.Last, then I needed to login to Azure/Office 365, First.Last@Domain.com and password, and […]

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]]> https://www.bostonit.com/knowledge-base/recovery-is-trying-to-change-system-settings-no-administrator-found/feed/ 0 How to search Outlook phrases using AND / OR https://www.bostonit.com/knowledge-base/how-to-search-outlook-phrases-using-and-or/ https://www.bostonit.com/knowledge-base/how-to-search-outlook-phrases-using-and-or/#respond Sun, 25 Jun 2023 13:50:40 +0000 https://www.bostonit.com/?p=4458 How to search Outlook email for phrases using AND / OR First make sure you can use quotations in Outlook search, so you might need to make a registry change https://support.microsoft.com/en-us/topic/unexpected-search-results-when-you-use-double-quotation-marks-to-search-items-in-a-mailbox-in-outlook-d1de87c9-2ce6-0ce7-69b6-a6e872ba14c8 If the leading keys don’t exist, please create them Example of searching Outlook for emails received between 01/01/2019 to 01/01/2023 with phrases, words or […]

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]]> https://www.bostonit.com/knowledge-base/how-to-search-outlook-phrases-using-and-or/feed/ 0 Manage AD from a PC that is not Member of the Domain https://www.bostonit.com/frontpage-article/manage-ad-remotely-from-a-pc-that-is-not-member-of-domain/ https://www.bostonit.com/frontpage-article/manage-ad-remotely-from-a-pc-that-is-not-member-of-domain/#respond Sat, 18 Mar 2023 22:56:05 +0000 https://www.bostonit.com/?p=4450 If you are remote and want to manage Active Directory from a computer that is not part of the AD domain. VPN into the office For Windows 10/11, add “RSAT: Active Directory Domain Services and Lightweight Directory Services Tool” to Windows. This is an Optional Feature in Windows so if you go to Optional Features […]

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]]> https://www.bostonit.com/frontpage-article/manage-ad-remotely-from-a-pc-that-is-not-member-of-domain/feed/ 0 How to encrypt drive – Bitlocker – Command Prompt/line https://www.bostonit.com/frontpage-article/how-to-encrypt-drive-bitlocker-command-prompt-line/ https://www.bostonit.com/frontpage-article/how-to-encrypt-drive-bitlocker-command-prompt-line/#respond Fri, 17 Feb 2023 18:36:50 +0000 https://www.bostonit.com/?p=4442   How to encrypt drive of Windows 10 / 11 with Bitlocker and print encryption key to copy and save for future recovery.  Don’t save on the same C drive. Run command line as admin manage-bde -protectors -add C: -rp  

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